NCCIA gets 10,386 cybercrime complaints in 53 days, arrests 1,749 and recovers Rs 149.8m

The National Cyber Crime Investigation Agency (NCCIA) has received 10,386 complaints in 53 days, registered 6,672 inquiries and 442 cases, arrested 1,749 suspects and recovered more than Rs 149.8 million, according to official figures ARY News reported on 10 November 2026. The figures were given by Additional Director Shahzad Akbar.

The numbers

Only 442 cases have been filed against 10,386 complaints, about one in 24. ARY's report does not say how many complaints were closed or resolved, or how many inquiries are still open.

Call centres

The agency raided 59 illegal call centres and registered 43 cases. It arrested 973 people, including 211 foreign nationals, and seized 15,502 items, among them 329 laptops that reportedly held fake IDs and credit card details. Akbar estimated that 300 to 350 skimming and scam call centres operate in Karachi, a figure we reported on 5 November.

How this compares with last month

On 20 October the agency said it had arrested 1,129 suspects in a month and returned Rs 105.3 million to victims. The new totals are 1,749 arrests and Rs 149.8 million recovered, so recoveries have risen by about Rs 44.5 million. The two reports use different time windows, so the figures show the direction, not a monthly rate. ARY's report says "recovered", where the October one said "returned to victims"; the agency has not said how much of the Rs 149.8 million has reached victims.

If you were targeted

• Keep screenshots, the sender's number or account name, any transaction ID and the time of the contact. Do not delete the chat.
• File the complaint with the NCCIA online or on its helpline, following our step-by-step cyber crime complaint guide.
• If money left your bank account or wallet, call your bank's helpline first to freeze the transaction, then file the complaint.
• Never pay a "fee" to release a refund or reward. Recent NCCIA warnings include a fake Rs 13,000 Iqbal Day reward.